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LV=GI Intermediaries


Help for your customers if they need to make a claim

Customers are at the heart of what we do

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Our purpose is to help our customers look after what they love and your clients will benefit from this every step of the way. If they need to make a claim, we'll be there for them at every touchpoint.

  • Dedicated claims team
  • Cashline for same day payments online(claims only)
  • Direct building contractor network
  • In-house building claim team
  • In-house recovery and liability teams

Home and Landlord customers can contact us by calling:

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0330 678 5555 - Lines are open Monday to Friday 8am - 6.30pm and Saturday 8am - 4pm

Home emergency - If your clients have a domestic emergency

0330 678 5244(24 hours a day, 365 days a year)

Legal expenses

0330 678 5245 (24 hours a day, 365 days a year)

Calls will be recorded.